Portland & SW Washington
Lake Oswego, OR office. Serving Portland metro Oregon and Southwest Washington.
Portland Tru ComfortThe Tru72 maintenance plan
Tru Comfort: 30 days of warning, not 30 minutes of panic.
Quiet maintenance. Loud peace of mind.
The maintenance plan that catches problems before they catch you. Most homeowners meet their HVAC system on the day it fails. Tru Comfort members meet theirs twice a year, on calm visits, with a technician running real measurements and flagging anything trending toward failure. By the time something tries to break, you already have a heads-up, a quote, and time to decide.
- 2 visits a yearSeasonal diagnostic tune-ups
- 10%Off all service and repairs
- 24 hoursRepair response for members
Cancel anytime. 100% transferable.
More than maintenance. Thirty days of warning.
Real measurements. Early warnings. Time to plan, not panic.
Real measurements.
Every visit, refrigerant pressures, capacitor microfarads, static airflow, temperature differentials, electrical readings.
What it means: The data goes on the invoice so you can see what changed since the last visit.
Early-failure flags.
A capacitor reading 15% off spec is still working but failing. We mark it.
What it means: You get a 30-day window to budget the swap before a hot afternoon turns it into an emergency call. That's the value of the membership.
Priority when you need it.
If something does go wrong, members get a 24-hour repair response, guaranteed service windows, and priority scheduling during heat waves and cold snaps.
What it means: The plan moves you to the front of the line.
Two visits a year. Here is every line of them.
One before the cooling season, one before the heating season.
| Every visit | 01 · Spring A/C maintenance | 02 · Fall heating maintenance |
|---|---|---|
| 30-point diagnostic inspection $72 value | Refrigerant level, wiring, compressor, motors, thermostat, and more. | Heat exchanger, flue piping, burner flame, wiring, motors, thermostat, and more. |
| Chemical clean $189 value | Chemical condenser-coil clean. Coil cleaning plus debris removal from the outdoor unit. | Combustion-component clean. Flame sensor, furnace compartment, and pressure switch port. |
| Condensate drain flush | Clears the line that prevents indoor water damage. | On 90%+ efficient furnaces. |
| Ductwork evaluation | Visual and airflow check for leaks and obstructions. | Visual and airflow check for leaks and obstructions. |
| Indoor air quality evaluation | Humidity, particulates, allergen baseline. | Humidity, particulates, allergen baseline. |
The visit is a diagnostic run, not a checklist tour. Findings are emailed after every visit.
Why homeowners join. Twelve reasons, plainly listed.
Included in both Tru Comfort and Mission Ready, every day of the year.
10% off all service and repairs. Labor and parts.
5% off all new equipment installations.
Weekend and holiday service at no extra charge.
Priority service during busy seasons. Heat waves and cold snaps.
24/7/365 answering service. Someone picks up.
24-hour repair response.
Guaranteed service window.
Priority installation on new equipment.
Ductwork and indoor air quality analysis.
Attic and crawlspace efficiency check.
100% transferable membership. Plus a free home inspection at transfer.
New-system credit.*
Plain terms
What the plan is, and isn't.
Maintenance, not insurance
Tru Comfort covers the two seasonal diagnostic visits and gives you 10% off any repair. If a major component does fail, the repair itself is billed, with your member discount applied.
No contract, cancel anytime. Members call the same (541) 652-6299 every customer uses; the benefit is priority within the dispatch queue.
*The new-system credit applies to residential split systems and package units. Ask your technician for the current credit value at the time you scope a replacement.
Standard membership
Tru Comfort
$12 / month
or $144/year
One plan. Two ways to pay it. Cancel whenever you like.
Billed monthly or once a year, and the plan is the same either way. The base plan covers one HVAC system; additional systems are added at a per-system rate quoted at signup.
- Two seasonal diagnostic tune-ups
- 10% off all service and repairs
- Priority during heat waves and cold snaps
- 24-hour repair response
- 100% transferable membership
- Cancel anytime, no contract
Enrolment runs through your local office. Secure checkout · Cancel anytime
Free for life. For those who serve.
The Mission Ready Plan is Tru Comfort, free for life, for first responders, teachers, and active or veteran military. Same two seasonal diagnostics, same priority service, same transferable benefits, plus two benefits the standard plan does not include.
Free for life while you remain in an eligible profession. No monthly fee. No annual renewal.
Stacks with the standard 10% off service and repairs. Total: 15% off all service and repair work.
Versus the standard $72 service-call fee. Still credited toward the repair if you proceed.
24-hour repair response, guaranteed service windows, priority scheduling during heat waves and cold snaps.
Two seasonal diagnostic visits, 100% transferable, and every member perk listed above.
Mission Ready Plan
Who qualifies.
First responders · Teachers · Military
Police, fire and EMS. K-12 and post-secondary teachers. Active or veteran military.
ID verification at signup, and the plan stays with you as long as you remain in an eligible profession.
Serve your community? The plan is on us.
Apply once, bring your ID to the first visit, and the membership is yours for as long as you remain in an eligible profession.
Three steps. Then you're covered.
Choose your billing and get on the schedule.
Pick your billing
Monthly or annual. Same plan either way, and you can switch or cancel at any time.
Enroll online
The enrolment link takes payment and registers the membership. No contract to sign, no salesperson visit.
Book the first visit
We schedule your first seasonal diagnostic, which sets the baseline every later visit is measured against.
Membership questions, plain answers.
Short answers.
How much does Tru Comfort cost?
Tru Comfort is $12 per month or $144 per year. Members of the Mission Ready Plan (first responders, teachers, and military) receive Tru Comfort free for life.
What does the maintenance visit actually include?
Each seasonal Tru Comfort visit includes a 30-point diagnostic inspection covering refrigerant pressures, electrical components, motors, thermostat, and safety controls ($72 value), a chemical clean of the condenser coil (spring) or flame sensor and pressure switch port (fall) ($189 value), a condensate drain flush, a ductwork evaluation, and an indoor air quality evaluation. The visit is a diagnostic run, not a checklist tour.
Is there a contract or cancellation fee?
No long-term contract. The plan auto-renews each year unless you cancel. You can cancel at any time by calling (541) 652-6299 or emailing the team. Mission Ready Plan members keep their plan as long as they remain in an eligible profession.
Who qualifies for the Mission Ready Plan?
First responders (police, fire, EMS), teachers (K-12 and post-secondary), and active or veteran military qualify for the Mission Ready Plan. The plan is the same as Tru Comfort, free for life, with two additional benefits: an extra 5% off service and repairs (stacking on the standard 10%) and a $39 service-call diagnostic fee instead of the standard $72.
Does Tru Comfort cover repairs?
No. Tru Comfort is a maintenance plan, not an insurance policy or extended warranty. The plan covers the two seasonal tune-ups and provides 10% off any repair work (5% off new equipment installation). The diagnostic-first methodology often catches components trending toward failure before they break, but if a repair is needed, the discount applies.
What if I sell my house?
The plan is 100% transferable to the new homeowner at no cost, and the transfer includes a free home inspection so the new owner starts with a clear baseline. Call (541) 652-6299 to coordinate the transfer at closing.
How does the new-system credit work?
Active Tru Comfort members who eventually replace their HVAC equipment receive a credit toward the new system. The credit applies to residential split systems and package units only. Ask your technician for the current credit value at the time you scope a replacement.
Can I add multiple systems on one plan?
Yes. The base plan covers one HVAC system. Additional systems (a second furnace, a ductless head, a separate heat pump for a guest house or ADU) are added at a per-system rate quoted at signup. Call for the current per-system add rate.
Find your local Tru72
Every location. One standard.
Albany & Mid-Willamette Valley
Albany, OR office. Serving the Mid-Willamette Valley.
Albany Tru ComfortJoin Tru Comfort. Stay ahead of the season.
Your first seasonal visit is the one that sets the baseline. Everything after that is early warnings instead of emergencies.
First responder, teacher or military? Apply for the Mission Ready Plan →
- Portland & Albany(541) 652-6299
