Schedule a Tru72 visit
What can we help with today?
Three appointment types, one phone line, one handshake. Whether your system needs a check-up, a fix, or a full replacement quote, the right path is one click away.
Pick the visit that matches what you need.
Schedule a Maintenance.
Seasonal tune-up. 30-point inspection.
Schedule the spring A/C tune-up or the fall heating tune-up. A Tru72 technician runs the full 30-point inspection, cleans key components, flushes the condensate drain, and gives you a written report of what's running well and what to watch.
30-point system inspection
Coil cleaning and drain flush
Written performance report
Ductwork & IAQ evaluationAnyone can book a maintenance visit. Membership not required.
Anyone can book a maintenance visit. Membership not required.
Schedule a Service Call.
Something broken, off, or making a noise it shouldn't.
Schedule a diagnostic visit when your system isn't working right. A Tru72 technician arrives with the full diagnostic kit, finds the actual problem, and gives you a flat-rate repair quote in writing before any wrench comes out.
$72 flat diagnostic fee, any hour
Credited to repair if you proceed
Written, flat-rate quote before work
Same-day usually available before 2pmEmergency? Call (541) 652-6299 directly. 24/7 phone answering.
Emergency? Call (541) 652-6299 directly. 24/7 phone answering.
Schedule a Replacement Quote.
New heat pump, furnace, A/C, or ductless system.
Schedule a free in-home replacement estimate. A Tru72 estimator runs a Manual J load calculation, evaluates your ductwork, recommends right-sized equipment, and stacks every rebate that applies. No pressure to commit.
Free in-home, no obligation
Manual J load calc included
Equipment recommendation from Daikin / Goodman
Stacked rebate math (ETO + federal + manufacturer)Most homeowners save $3,000-$5,000+ through stacked rebates.
Most homeowners save $3,000-$5,000+ through stacked rebates.
What's true on every visit
- Daily 8am-8pm24/7 emergency line.
- No after-hoursSurcharge, ever.
- Real personAnswers, every hour.
- Same handshakeSince 1972.
- Oregon CCB #40820
- WA Contractor #LARSEMS742D7
Not sure which? Call us.
A real dispatcher, two questions, the right visit on the calendar.
If it's not obvious which appointment type fits your situation, skip the click and call the line. The Tru72 dispatcher answers in person, asks a couple of questions, and books you for the right visit. No phone tree. No voicemail. No guessing.
Same handshake.
Four steps. Same for every visit.
No surprises. No phone tag.
Whichever appointment type you pick, the booking sequence is the same. Here's exactly what to expect after you click.
You schedule online.
Pick a window that works. The booking takes 60 seconds. You get a confirmation email and text immediately.
A real person confirms.
A Tru72 dispatcher calls or texts to confirm the appointment, the technician name, and a real arrival window. Within one business day, sooner for emergencies.
The technician arrives.
On time, in a Tru72 truck, with the full diagnostic kit. You'll have the tech's name and photo before they ring the bell.
The work gets done right.
Diagnostic, written report, repair quote (if needed), your decision, then the work. The diagnostic-first method, every visit.
Your visits are already in the plan. Book either of your seasonal tune-ups under "Maintenance" above.
Tru Comfort members get the full 30-point maintenance twice a year, plus discounts on repairs and new installs, plus priority scheduling, plus weekend and holiday service at no extra charge. Book through the Maintenance card above; we'll see your membership on the back end.
About Tru Comfort →About the booking process.
What homeowners ask before they click.
What happens after I schedule online?
A real person from the Tru72 dispatch team confirms the appointment within one business day, sooner for emergencies. You receive a text and email with the technician name, photo, and an arrival window. The technician arrives in a Tru72 truck with the full diagnostic kit, on time, and walks you through the work before any commitment.
Can I book a service call for after-hours or weekend?
Yes. The $72 diagnostic fee is the same at 2pm Tuesday and 2am Sunday. No after-hours surcharge. For true emergencies (no heat in winter, no A/C during a heat dome, gas smell, CO alarm), call (541) 652-6299 directly. The line is staffed 24/7 by a live person.
Do I have to be a Tru Comfort member to book a maintenance visit?
No. Any homeowner can schedule a one-off maintenance tune-up. Tru Comfort members get all maintenance included in their plan plus additional savings, but maintenance is available to everyone regardless of membership.
Are replacement quotes really free?
Yes. The replacement quote is always free and includes a Manual J load calculation (a $300-$800 value at most competitors), equipment recommendation, ductwork evaluation, and applicable rebate calculations stacked across Energy Trust of Oregon, state and federal credits may apply, and manufacturer programs.
What if I'm not sure which appointment type I need?
Call us at (541) 652-6299. A real dispatcher answers, asks two or three questions, and books you for the right visit. No phone tree, no voicemail, no guessing.
Will I see my technician's name before they arrive?
Yes. The dispatcher sends a text and email confirming the technician name, a photo of who's coming, and a real arrival window. You'll know exactly who is ringing the bell before they do.
A real person answers every time.
Book online and a Tru72 dispatcher confirms it. Call instead and that same dispatcher picks up. No phone tree, no voicemail, and no after-hours surcharge.
- Oregon & SW Washington(541) 652-6299
