The Tru72 maintenance plan · Albany & the Mid-Willamette Valley
Tru Comfort: 30 days of warning, not 30 minutes of panic.
Most homeowners meet their HVAC system on the day it fails. Tru Comfort members meet theirs twice a year, on calm visits, with a technician running real measurements and flagging anything trending toward failure. By the time something tries to break, you already have a heads-up, a quote, and time to decide. Quiet maintenance. Loud peace of mind.
- 2 visitsSeasonal diagnostics, every year
- 10% offAll service and repairs
- 24 hoursMember repair response window
Cancel anytime. 100% transferable.
Pick your billing.
Same plan either way. The annual billing is the cheaper of the two.
Monthly
$12/month
Billed month to month. Cancel anytime, no contract.
Best value
Annual
$144/year
Billed once a year. Renews automatically until you cancel.
What's included, either way
- Two seasonal diagnostic tune-ups
- 10% off all service and repairs
- Priority during heat waves and cold snaps
- 24-hour repair response
- 100% transferable membership
- Cancel anytime, no contract
Know it's coming.
Real measurements. Early warnings. Time to plan, not panic.
Real measurements.
Every visit, refrigerant pressures, capacitor microfarads, static airflow, temperature differentials, electrical readings. The data goes on the invoice so you can see what changed since the last visit.
What it means: You hold a year-over-year record of your own system instead of a technician's opinion of it.
Early-failure flags.
A capacitor reading 15% off spec is still working but failing. We mark it. You get a 30-day window to budget the swap before a hot afternoon turns it into an emergency call. That's the value of the membership.
What it means: A part you replace on a Tuesday in April costs less than the same part on a Saturday in August.
Priority when you need it.
If something does go wrong, members get a 24-hour repair response, guaranteed service windows, and priority scheduling during heat waves and cold snaps. The plan moves you to the front of the line.
What it means: On the week everyone in the valley calls at once, members are ahead of the queue.
What's actually included.
Two visits, two discounts, twelve perks.
Spring A/C maintenance — cooling-season tune-up.
30-point diagnostic inspection. Refrigerant level, wiring, compressor, motors, thermostat, and more. $72 value
Chemical condenser-coil clean. Coil cleaning plus debris removal from the outdoor unit. $189 value
Condensate drain flush. Clears the line that prevents indoor water damage.
Ductwork evaluation. Visual and airflow check for leaks and obstructions.
Indoor air quality evaluation. Humidity, particulates, allergen baseline.Fall heating maintenance — heating-season tune-up.
30-point diagnostic inspection. Heat exchanger, flue piping, burner flame, wiring, motors, thermostat, and more. $72 value
Combustion-component clean. Flame sensor, furnace compartment, and pressure switch port. $189 value
Condensate drain flush. On 90%+ efficient furnaces.
Ductwork evaluation. Visual and airflow check for leaks and obstructions.
Indoor air quality evaluation. Humidity, particulates, allergen baseline.
Member perks, every day of the year.
Included in both Tru Comfort and Mission Ready.
When you call
Priority service during busy seasons
24-hour repair response
Guaranteed service window
24/7/365 answering service
Weekend and holiday service, no extra chargeWhen we visit
Two seasonal diagnostic visits
Ductwork and indoor air quality analysis
Attic and crawlspace efficiency check
Findings emailed after every visitLifetime of the plan
100% transferable to a new homeowner
Free home inspection at transfer
Priority installation on new equipment
New-system credit*
Tru Comfort member discounts and response window
- 10%Off service & repairs
- 5%Off new equipment installs
- 24hRepair response window
Free for life. For those who serve.
A standing thank-you to the people who answer the call. The Mission Ready Plan is Tru Comfort, free for life, for first responders, teachers, and active or veteran military. Same two seasonal diagnostics, same priority service, same transferable benefits. No monthly fee. No annual renewal. The plan stays with you as long as you remain in an eligible profession. On top of that, Mission Ready members get two additional benefits the standard Tru Comfort plan does not include: an extra 5% off all service and repairs, stacked on top of the standard 10%, and a $39 service-call diagnostic fee instead of the standard $72.
Plan cost
$0 / month. $0 / year. Free for life while you remain eligible.
Additional 5% off
Stacks with the standard 10% off service and repairs. Total: 15% off all service and repair work.
$39 diagnostic fee
Versus the standard $72 service-call fee. Still credited toward repair if you proceed.
Same priority
24-hour repair response, guaranteed service windows, priority scheduling during heat waves and cold snaps.
Who qualifies: first responders (police, fire, EMS), K-12 and post-secondary teachers, and active or veteran military. ID verification at signup.
If you serve, the plan is free.
Same plan, same priority, no monthly fee. Apply once and bring your ID to the first visit.
Honest, plain and simple.
A maintenance plan you can trust.
Tru Comfort covers the two seasonal diagnostic visits and gives you 10% off any repair. It's not an insurance policy, so if a major component does fail, the repair itself is billed (with your member discount applied).
No contract. Cancel anytime.
The plan renews each year automatically until you cancel. Mission Ready members keep the plan as long as they remain in an eligible profession.
One line for everything.
Members call the same (541) 652-6299 every customer uses. The membership benefit is priority within the dispatch queue, so you go to the front of the line during heat waves and cold snaps.
Three steps to join.
Choose your billing and get on the schedule. Your first seasonal visit is the one that sets the baseline. Everything after that is early warnings instead of emergencies.
Pick your billing
Monthly or annual. Same plan either way, and you can switch or cancel at any time.
Enroll online
The enrolment link takes payment and registers the membership. No contract to sign, no salesperson visit.
Book the first visit
We schedule your first seasonal diagnostic, which sets the baseline every later visit is measured against.
Questions about Tru Comfort.
Short answers.
How much does Tru Comfort cost?
Tru Comfort is $12 per month or $144 per year. Members of the Mission Ready Plan (first responders, teachers, and military) receive Tru Comfort free for life.
What does the maintenance visit actually include?
Each seasonal Tru Comfort visit includes a 30-point diagnostic inspection covering refrigerant pressures, electrical components, motors, thermostat, and safety controls ($72 value), a chemical clean of the condenser coil (spring) or flame sensor and pressure switch port (fall) ($189 value), a condensate drain flush, a ductwork evaluation, and an indoor air quality evaluation. The visit is a diagnostic run, not a checklist tour.
Is there a contract or cancellation fee?
No long-term contract. The plan auto-renews each year unless you cancel. You can cancel at any time by calling (541) 652-6299 or emailing the team. Mission Ready Plan members keep their plan as long as they remain in an eligible profession.
Who qualifies for the Mission Ready Plan?
First responders (police, fire, EMS), teachers (K-12 and post-secondary), and active or veteran military qualify for the Mission Ready Plan. The plan is the same as Tru Comfort, free for life, with two additional benefits: an extra 5% off service and repairs (stacking on the standard 10%) and a $39 service-call diagnostic fee instead of the standard $72.
Does Tru Comfort cover repairs?
No. Tru Comfort is a maintenance plan, not an insurance policy or extended warranty. The plan covers the two seasonal tune-ups and provides 10% off any repair work (5% off new equipment installation). The diagnostic-first methodology often catches components trending toward failure before they break, but if a repair is needed, the discount applies.
What if I sell my house?
The plan is 100% transferable to the new homeowner at no cost, and the transfer includes a free home inspection so the new owner starts with a clear baseline. Call (541) 652-6299 to coordinate the transfer at closing.
How does the new-system credit work?
Active Tru Comfort members who eventually replace their HVAC equipment receive a credit toward the new system. The credit applies to residential split systems and package units only. Ask your technician for the current credit value at the time you scope a replacement.
Can I add multiple systems on one plan?
Yes. The base plan covers one HVAC system. Additional systems (a second furnace, a ductless head, a separate heat pump for a guest house or ADU) are added at a per-system rate quoted at signup. Call for the current per-system add rate.
Two visits a year. Quiet maintenance. Loud peace of mind.
Choose your billing and get on the schedule. Your first seasonal visit is the one that sets the baseline. Everything after that is early warnings instead of emergencies.
- Albany & the Mid-Willamette Valley(541) 652-6299
Tru Comfort maintenance across Albany and the Mid-Willamette Valley
Tru72 Heating & Cooling maintains heat pumps, furnaces, air conditioners and ductless systems for Tru Comfort members in Albany, Corvallis, Philomath, Lebanon, Tangent, Millersburg, Sweet Home, Brownsville, Halsey, Harrisburg, Scio, Shedd, Jefferson, Sublimity and Stayton, from the Albany dispatch at 815-A SE 1st Ave E. Two seasonal diagnostic visits a year, 10% off service and repairs, 5% off new equipment, a 24-hour repair response window and a 100% transferable membership. Oregon CCB #40820 · WA #LARSEMS742D7.
