Serving Portland and SW Washington Daily 8am to 8pm · 24/7 emergency & answering
Same-day service available (541) 652-6299

The Good Neighbor Program

Comfort for our community. Hope for neighbors in need.

Same Values Since 1972.

Every fall, Tru72 installs heating and cooling systems for a few local households across Portland metro Oregon and Southwest Washington, at no cost to the families selected. Nominations stay open year-round.

Anyone can nominate. Yourself, a family member, a neighbor, someone you know through your community.

The idea is simple.

Why we do this.

The shop on 1st Avenue has been running since 1972. The standard Richard A. Larsell set the day he opened the doors is the same standard we hold every job to: honest work, technical excellence, stand behind your word.

Most of our installs go on an invoice. A few each year do not, because the household couldn't otherwise afford a working system.

Same crew. Same standard. No bill.

Three steps. Nothing complicated.

  1. Nominate

    Anyone can submit a nomination. Yourself, a family member, a neighbor, someone you know through your community.

  2. Review

    Each fall, we read every nomination from the year and look for households where a new system would make the biggest difference.

  3. Install

    The household is contacted. We schedule, install the right-sized system, and commission it before we leave. No cost.

How households are chosen. Plainly.

Priority goes to households where the system has failed and a fix isn't financially possible.

  1. Owner-occupied primary residences across the Portland metro and Southwest Washington service area.

  2. Eligible with landlord coordination. We work with the property owner to confirm install authorization before scheduling.

  3. Portland metro Oregon and Southwest Washington, dispatched from the Lake Oswego office.

  4. The existing system has failed or is failing, and a repair or replacement isn't financially possible for the household.

  5. Seniors, veterans, families with young children, and households with someone living with a disability or chronic illness.

  6. A working HVAC system would materially change the household's safety, health, or quality of life.

Where the program runs

The same map we drive every day.

Portland metro · SW Washington

Portland, Lake Oswego, Beaverton, Tigard, Tualatin, West Linn and Oregon City on the Oregon side, plus Vancouver, Camas, Battle Ground, Ridgefield, Washougal and La Center across the Columbia River in Washington.

If the household you want to nominate is at the edge of our radius, submit anyway. We'll let you know if it falls outside what we can reach.

Nominate a neighbor

Tell us about the household.

You can nominate yourself, a family member, a neighbor, or someone you know through your community.

Anything you can tell us about the household and what's going on with their system helps the review. Every nomination is read. Selection isn't guaranteed.

All nominations are confidential. The Tru72 leadership team is the only audience. Selected households are contacted directly by Tru72 in the fall. Nominators are not notified of the selection outcome.

Nomination form.

Read by the Tru72 team only. We may reach out for clarification.

Held in confidence.

Know a household that needs heat? Submit a nomination.

The review happens in the fall. Nominations submitted today are read this year. Nominations submitted later roll forward into next year's review. The work is the same standard we hold every paid job to. The only difference is the invoice.

The Good Neighbor Program across Portland metro and Southwest Washington

Tru72 Heating & Cooling installs a right-sized heating and cooling system at no cost for a few Portland-area households every fall, in Portland, Lake Oswego, Beaverton, Tigard, Tualatin, West Linn and Oregon City, and in Vancouver, Camas, Washougal, Battle Ground, Ridgefield and La Center in Southwest Washington, from the Portland dispatch at 5 Centerpointe Dr, Ste 87, Lake Oswego. Homeowners and renters are both eligible, nominations stay open year-round, and anyone can submit one. Oregon CCB #40820 · WA #LARSEMS742D7.

Clean. Quality. Comfort.

Call now Schedule