Talk to a real person.

Call (541) 652-6299. The line is staffed Daily 8am to 8pm by a real person and answered 24/7 outside those hours by our answering service. Online scheduling through our booking calendar routes to the same dispatcher. Both methods reach the same Portland team.

The Tru72 Portland office is at 5 Centerpointe Dr, Ste 87, Lake Oswego, OR 97035, in the Centerpointe office park just off Interstate 5. The location is branded Portland because that's the metro it serves. The office itself is in Lake Oswego.

Daily 8am to 8pm for normal service calls. 24/7 emergency dispatch for no-heat and no-cooling failures. 24/7 phone answering so a person picks up at any hour. Same-day appointments are usually available when you call before 2 p.m.

Same-day service is typical when you call before 2 p.m. Emergency calls (no heat in winter, no cooling in a heat advisory, refrigerant leaks, electrical faults) are dispatched 24/7. Routine maintenance and replacement consultations are scheduled to the next available window that works for you.

Either works. Online scheduling through our booking calendar puts you directly on our dispatch schedule; a real person confirms your appointment. The phone line is staffed by the same team. Use whichever you prefer.

Yes. Tru72 Portland serves Vancouver, Camas, Battle Ground, Ridgefield, Washougal, and La Center in Washington from the Lake Oswego office. Crossing the Columbia is part of the Portland location's standard service area, not a special-trip arrangement. Same phone number, same dispatcher, same diagnostic standard.

Yes. The Tru72 service-call fee is $72 and covers instrumented diagnostics, not just the truck roll. If you approve the recommended repair, the $72 is credited toward the repair cost. Mission Ready Plan members (first responders, teachers, military) pay $39.